Terms and Conditions

 

Sparta Statues Ltd. and Sparta Decor Ltd. ("the Company") reserve the right to amend these Terms and Conditions without notice and such changes will take effect on the date of publication.

1. Trade Accounts

Buyers must complete and submit a Trade Account Application to open a trade account with the Company. The Company reserves the right to close trade accounts without notice and the right to reject any application. All trade accounts are opened on a pro forma basis.

2. Minimum Order Value, Delivery Charges, and Minimum Order Quantity

2.1 The minimum order value (“MOV”) for Sparta Decor Ltd. is £250 (ex. VAT). Buyers will incur the cost of delivery by pallet and an additional £10 packaging fee.

2.2 The MOV for free delivery for Sparta Decor Ltd. within England and Wales (excl. Isle of Wight) is £750 (ex. VAT). For delivery to any other location, buyers are advised to refer to Sections 2.4 – 2.7 of these Terms and Conditions.

2.3 The MOV for Sparta Statues Ltd. is £750 (ex. VAT) and this includes free delivery within England and Wales (excl. Isle of Wight). For delivery to any other location, buyers are advised to refer to Sections 2.4 – 2.7 of these Terms and Conditions.

2.4 The MOV for free delivery within Scotland for both Sparta Statues Ltd. and Sparta Decor Ltd. for the following postcodes is £800 (ex. VAT): DG, TD, ML, EH, G, KA1-26, KA29-30, KY2-5, FK1-7, FK10, and PA1-19.

2.5 The MOV for free delivery within Scotland for both Sparta Statues Ltd. and Sparta Decor Ltd. for the following postcodes is £850 (ex. VAT): AB, KW1-3, KW5-14, PA21-38, PA80, FK8-9, FK11-12, KY1, KY6-16, KY99, IV1-28, IV30-32, IV36, IV55-56, IV63, IV99, PH1-7, PH11-14, PH8-10, PH15-18, PH19-26, PH30-41, and PH49-50.

2.6 For delivery to any other Scottish postcode, the Isle of Man, Guernsey, and / or Jersey, buyers are advised to obtain a delivery quotation from the Company before ordering.

2.7 For delivery to the Island of Ireland and any other location, buyers are advised to obtain a delivery quotation from the Company before ordering. Such deliveries are dispatched on a DAP basis.

2.8 Only products held ‘in stock’ may contribute to the MOV or Carriage Paid. All products must be ordered in multiples of listed ‘Pack Size’.

3. Delivery

3.1 Delivery can only be made to commercial premises.

3.2 It is the responsibility of the buyer to ensure that they can accept delivery of pallets. While the Company can advise a date of delivery, it cannot advise a time. It is the responsibility of the buyer to ensure that the Delivery Note corresponds with the products received.

3.3 For delivery to the UK addresses, buyers will be provided with a pallet tracking notification. If a buyer is not able to receive a delivery on the notified date, the delivery will be rescheduled at an additional cost. This pallet will not be released until this additional cost is paid in full by the buyer.

3.4 The buyer must check the products upon delivery as the Company will not consider any discrepancies in the order after 24 hours of the delivery being received.

3.5 The Company does not offer drop shipping for any product.

4. Damages

4.1 Buyers are advised to unpack pallets from the top. All products are packed to ensure that they are not damaged in transit. If upon unpacking, where all reasonable care has been taken by the buyer, the products are found to be damaged, the buyer must provide the Company with photographic evidence of the damaged product(s) within 24 hours of the delivery being received.

4.2 Photographs of damaged products should be emailed directly to the Company. Buyers must photograph any visible signs of damage to the packaging/ pallet before unpacking as this may be used by the Company in pursuing a claim against third party shipping companies.

4.3 The Company accepts no liability for damage to products which occurs during secondary handling, i.e. once removed from the pallet or delivery vehicle.

4.4 Buyers paying on a pro forma basis will receive a credit note for damaged products against their next order.

5. Orders and Payments

5.1 All trade accounts are opened on a pro forma basis. Once payment has been received by the Company, orders will be processed and dispatched. All products remain the property of the Company until paid for in full by the buyer.

5.2 Sparta Decor Ltd. products will be held for 2 weeks from the date of the order confirmation and / or pro forma invoice. If the buyer does not pay the pro forma invoice in this time, or if the order contains Sparta Statues Ltd. products that take longer than 2 weeks to fulfil, the Company may reallocate the Sparta Decor Ltd. products to another buyer's order. In this event, the Company will notify the buyer by either an updated pro forma invoice, an updated order confirmation, or a request to the buyer to increase their order value to meet the MOV.

5.3 Due to exceptional demand, buyers are advised to contact the office for current lead times for Sparta Statues Ltd. products.  Product prices for Sparta Decor Ltd. may be subject to change without notice due to volatility in current shipping rates.

6. Product Variation

As products are handmade and coloured, the buyer may find variation in the colour and finish. The Company will not consider such variation as grounds for a credit note or rejection of products.

7. Use of Images

While the Company welcomes the use of its photographic material for use in the buyer's marketing literature, prior permission must be sought from the Company. Permission will only be granted once full payment has been received for the relevant order.

8. Exclusivity

The Company does not offer exclusivity to any buyer based on territories or regions.

 

Date of Publication: January 2022