Terms and Conditions
Sparta Statues Ltd. and Sparta Decor Ltd. ("the Company") reserve the right to amend these Terms and Conditions without notice and such changes will take effect on the date of publication.
(1) Trade Accounts
The Company manufactures and wholesales decorative goods for the home and garden. As a wholesaler, buyers must complete and submit a trade account application. The Company reserves the right to close trade accounts without notice and to reject any trade account application.
(2) Minimum Order Value and Quantity
The minimum order value ("MOV") is GBP 500 (ex. VAT) and may be comprised of products from both Sparta Statues Ltd. and Sparta Decor Ltd.. Only products held 'in stock' may contribute to the MOV. The minimum order quantity ("MOQ") for Sparta Statues Ltd. is 1 unit and for Sparta Decor Ltd. it is as advised in the product's listing.
The MOV for free delivery within England and Wales (excl. certain postcodes) is GBP 500. The MOV for free delivery within Scotland for the following postcodes is GBP 600: DG, EH, G, KA 1-26, 29+, ML, PA 1-19, TD. The MOV for free delivery within Scotland for the following postcodes is GBP 650: DD, FK, KY, PH, AB, KW 1-14.
For delivery by pallet to the island of Ireland, buyers are advised to obtain a delivery quotation before ordering. Buyers in all other locations are advised to obtain a quotation from the Company before ordering.
It is the responsibility of the buyer to ensure that they can accept delivery of pallets. While the Company will advise a date of delivery, they cannot advise a time. It is the responsibility of the buyer to ensure that the Delivery Note sent with the products corresponds with the number of products received.
The buyer must check the products upon delivery as the Company will not consider any discrepancies in the order longer than 24 hours after delivery.
Buyers are advised to unpack pallets from the top. All products are packed to ensure that they are not damaged in transit. If upon unpacking, where all reasonable care has been taken by the buyer, the products are found to be damaged, the buyer must provide the Company with a photograph of the damaged product(s) within 24 hours of delivery.
Photographs of damaged products should be emailed directly to the Company. Buyers must photograph any visible signs of damage to the packaging/pallet before unpacking as this may be used by the Company in pursuing a claim against third party shipping companies.
The Company accepts no liability for damage to products which occurs during secondary handling, i.e. once removed from the pallet or delivery vehicle.
Buyers paying on a pro forma basis will receive a credit note for damaged products against their next order. Once a Delivery Note has been provided by a Company driver and signed by the buyer, the Company will not accept any discrepancies or damages in the order as grounds for a credit note.
(5) Orders and Payment
The order time is between 2–4 weeks (after payment has been received by the Company). If the buyer has customer orders (COs), the Company will endeavour to supply the required products.
Buyers must advise the Company of any COs in the Notes Section of their order. The Company advises buyers not to take deposits on COs as they cannot guarantee the availability of products.
All new trade accounts are opened on a pro forma basis. Once payment has been received by the Company, orders will be processed and dispatched. Once trading history with UK buyers has been established, the Company may be able to offer credit. All goods remain the property of the Company until paid for in full by the buyer.
(6) Product Variation
As products are handmade and coloured, the buyer may find variation in the colour and finish. The Company will not consider such variation as grounds for a credit note or rejection of products.
(7) Use of Images
While the Company welcomes the use of its photographic material for use with the buyer's marketing literature, prior permission must be sought from the Company.
The Company does not offer exclusivity to any buyers based on territories or regions.
Date Posted: February 2020