Terms and Conditions
Sparta Statues Ltd. and Sparta Decor Ltd. ("the Company") reserve the right to amend these Terms and Conditions without notice and such changes will take effect on the date of posting.
(1) Trade Accounts
The Company manufactures and wholesales stone garden ornaments and home and garden decor. Buyers must complete and submit a Trade Account Application. The Company reserves the right to close trade accounts without notice and the right to reject any application.
(2) Minimum Order Value and Quantity
The minimum order value (“MOV”) is £600 (ex. VAT) and may be comprised of products from both Sparta Statues Ltd. and Sparta Decor Ltd.. Only products held ‘in stock’ may contribute to this MOV. All products must be ordered in multiples of listed 'Pack Size'.
The MOV for free delivery in England and Wales (excl. certain postcodes) is £600. The MOV for free delivery in Scotland for the following postcodes is £650: DG, EH, G, KA 1-26, 29+, ML, PA 1-19, TD. The MOV for free delivery in Scotland for the following postcodes is £700: DD, FK, KY, PH, AB, KW 1-14. Buyers within all other Scottish postcodes are advised to obtain a quotation from the Company before ordering.
For delivery by pallet to the island of Ireland, buyers are advised to obtain a delivery quotation before ordering. Buyers in all other locations are advised to obtain a quotation from the Company before ordering.
Delivery can only be made to commercial premises.
It is the responsibility of the buyer to ensure that they can accept delivery of pallets. While the Company can advise a date of delivery, it cannot advise a time. It is the responsibility of the buyer to ensure that the Delivery Note (if the order is delivered by a Company driver) corresponds with the products received.
The buyer must check the products upon delivery as the Company will not consider any discrepancies in the order after 24 hours of the delivery being received.
The Company does not offer drop shipping for any product.
Buyers are advised to unpack pallets from the top. All products are packed to ensure that they are not damaged in transit. If upon unpacking, where all reasonable care has been taken by the buyer, the products are found to be damaged, the buyer must provide the Company with photographic evidence of the damaged product(s) within 24 hours of the delivery being received.
Photographs of damaged products should be emailed directly to the Company. Buyers must photograph any visible signs of damage to the packaging/pallet before unpacking as this may be used by the Company in pursuing a claim against third party shipping companies.
The Company accepts no liability for damage to products which occurs during secondary handling, i.e. once removed from the pallet or delivery vehicle.
Buyers paying on a pro forma basis will receive a credit note for damaged products against their next order. If the order is delivered by a Company driver, once a Delivery Note has been provided and signed by the buyer, the Company will not accept any discrepancies or damages in the order as grounds for a credit note.
(5) Orders and Payment
All new trade accounts are opened on a pro forma basis. Once payment has been received by the Company, orders will be processed and dispatched. All products remain the property of the Company until paid for in full by the buyer.
Sparta Decor Ltd. products will be held for 2 weeks from the date of the order confirmation and / or pro forma invoice. If the buyer does not pay the pro forma invoice in this time, or if the order contains Sparta Statues Ltd. products that take longer than 2 weeks to fulfil, the Company may reallocate the Sparta Decor Ltd. products to another buyer's order. In this event, the Company will notify the buyer by either an updated pro forma invoice, an updated order confirmation, or a request to the buyer to increase their order value to meet the MOV.
(6) Product Variation
As products are handmade and coloured, the buyer may find variation in the colour and finish. The Company will not consider such variation as grounds for a credit note or rejection of products.
(7) Use of Images
While the Company welcomes the use of its photographic material for use in the buyer's marketing literature, prior permission must be sought from the Company. Permission will only be granted once full payment has been received for the relevant order.
The Company does not offer exclusivity to any buyer based on territories or regions.
Date Posted: September 2021